What is PALS (Patient Advice and Liaison Service)?
The Patient Advice and Liaison Service (PALS) offers confidential advice, support and information on health-related matters.
They provide a point of contact for patients, their families and their carers.
How can PALS help?
PALS provides help in many ways. For example, it can:
- help you with health-related questions
- help resolve concerns or problems when you're using the NHS
- tell you how to get more involved in your own healthcare
PALS can give you information about:
- the NHS
- the NHS complaints procedure, including how to get independent help if you want to make a complaint
- support groups outside the NHS
PALS also helps to improve the NHS by listening to your concerns and suggestions.
Find your Local Patient Advisory Liaison Service - CLICK HERE
Services from Another Level Support
Subject Access Request Services
Data Rectification Request Services
Local Level Complaint
Pre Check - Ombudsman Submission
Ombudsman Submission and Complaint Management
Ombudsman Decision Check
Advocacy and Information Sessions
Important Notice
Please note, the information contained on this page is provided for general information only. It does not constitute legal advice and is not intended to be legally binding. Should you require legal advice we recommend seeking independent legal advice from a solicitor.
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