Local Government & Social Care Ombudsman
Use the useful links, to access key information to support you, when escalating your complaint to the Local Government Ombudsman.
Another Level can support and guide you through the process with our Low Cost Support Services.
Click Here to register to submit a complaint to the Local Government and Social Care Ombudsman.
Important information regarding utilising this online service - click here.
Enter your Postcode to find out the latest statistics for complaints submitted to the Local Government and Social Care Ombudsman.
The Local Government and Social Care Ombudsman offer some Top Tips on making a complaint.
Find out further information on complaining about Adult Social Care to the LGSCO.
To find the latest LGSCO decisions that have been made on Children's Care Services including
Complaints under the following categories
Adoption
Child protection
COVID-19
Disabled children
Fostering
Friends and family carers
Looked after children
Other
To find the latest LGSCO decisions that have been made on Children's Care Services including
Complaints under the following categories
Ambulance services
Assessment and funding
Autism, Care and treatment,
Community hospital services
COVID-19
Dental
Education, health and care plans
General Practice
Hospital acute services
Mental health services
Other
To find the latest decisions that have been made on Education Services including
Complaints under the following categories
Alternative provision
COVID-19
School admissions
School exclusions
School transport
Special educational needs
Other
The law does not allow us to investigate some issues.
The LGSCO cannot usually look at a complaint if:
- you have left it more than 12 months since knowing about the problem to raise a complaint
- the matter you are complaining about has not affected you personally or caused you an injustice
- the issue you are complaining about affects most people in the council's area
- you have, or had, a right to appeal or take legal action
SEE MORE - Click Here
Services from Another Level Support
Subject Access Request Services
Data Rectification Request Services
Local Level Complaint
Pre Check - Ombudsman Submission
Ombudsman Submission and Complaint Management
Ombudsman Decision Check
Advocacy and Information Sessions
Important Notice
Please note, the information contained on this page is provided for general information only. It does not constitute legal advice and is not intended to be legally binding. Should you require legal advice we recommend seeking independent legal advice from a solicitor.
© Copyright. All rights reserved.
We need your consent to load the translations
We use a third-party service to translate the website content that may collect data about your activity. Please review the details in the privacy policy and accept the service to view the translations.